{"id":2343,"date":"2024-12-05T02:46:48","date_gmt":"2024-12-05T07:46:48","guid":{"rendered":"https:\/\/www.x-lightshow.com\/?page_id=2343"},"modified":"2025-06-13T04:07:13","modified_gmt":"2025-06-13T08:07:13","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.x-lightshow.com\/index.php\/faqs\/","title":{"rendered":"FAQ\u2019s\u200b"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2343\" class=\"elementor elementor-2343\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-279a30ba elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"279a30ba\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b716c6e\" data-id=\"3b716c6e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-462cc168 elementor-widget elementor-widget-heading\" data-id=\"462cc168\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ\u2019s<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4880a3 elementor-widget elementor-widget-accordion\" data-id=\"d4880a3\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2221\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2221\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"et-icon et-down-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"et-icon et-up-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I find the verification code needed to connect my XLightShow product to the app ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2221\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2221\"><p>The verification code is essential for connecting your XLightShow product with our app to ensure a secure setup. You can find the verification code in several places:<\/p><ol><li><strong>Product Label:<\/strong>\u00a0Check the back of your XLightShow product. The verification code is typically printed on a label attached to the product.<\/li><li><strong>Installation Manual:<\/strong>\u00a0Refer to the product installation manual that came with your XLightShow product. The verification code should be listed within the manual\u2019s pages.<\/li><li><strong>Installation Video:<\/strong>\u00a0Watch the installation video available on our website or included in the product packaging. The video will guide you through the setup process and show where the verification code can be found.<\/li><li><strong>Customer Service:<\/strong>\u00a0If you cannot locate the verification code using the methods above, please contact our customer service team. They are available to provide direct assistance and can give you the verification code after verifying your product details.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where can I find the verification code needed to connect my XLightShow product to the app ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The verification code is essential for connecting your XLightShow product with our app to ensure a secure setup. You can find the verification code in several places:<\\\/p><ol><li><strong>Product Label:<\\\/strong>\\u00a0Check the back of your XLightShow product. The verification code is typically printed on a label attached to the product.<\\\/li><li><strong>Installation Manual:<\\\/strong>\\u00a0Refer to the product installation manual that came with your XLightShow product. The verification code should be listed within the manual\\u2019s pages.<\\\/li><li><strong>Installation Video:<\\\/strong>\\u00a0Watch the installation video available on our website or included in the product packaging. The video will guide you through the setup process and show where the verification code can be found.<\\\/li><li><strong>Customer Service:<\\\/strong>\\u00a0If you cannot locate the verification code using the methods above, please contact our customer service team. They are available to provide direct assistance and can give you the verification code after verifying your product details.<\\\/li><\\\/ol>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1f8666 elementor-widget elementor-widget-accordion\" data-id=\"d1f8666\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2201\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2201\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"et-icon et-down-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"et-icon et-up-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">The app cannot scan my XLightShow product \uff1f<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2201\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2201\"><ol><li data-slate-node=\"element\"><span data-slate-node=\"text\"><span class=\"null\" data-slate-leaf=\"true\" data-sent-id=\"eEQYyQj0De\">Check that the device is powered on and that the switch is turned on.<\/span><\/span><\/li><li data-slate-node=\"element\"><span data-slate-node=\"text\"><span class=\"null\" data-slate-leaf=\"true\" data-sent-id=\"Bobmlbj9Kz\">Check if Bluetooth is enabled on the phone (Note: On Huawei phones, enable location services as well).<\/span><\/span><\/li><li data-slate-node=\"element\"><span data-slate-node=\"text\"><span class=\"null\" data-slate-leaf=\"true\" data-sent-id=\"V0QMgQXW1z\">Ensure the phone is within 5 meters of the device.<\/span><\/span><\/li><li data-slate-node=\"element\" data-slate-fragment=\"JTVCJTdCJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmNoaWxkcmVuJTIyJTNBJTVCJTdCJTIyaWQlMjIlM0ElMjJlRVFZeVFqMERlJTIyJTJDJTIycGFyYUlkeCUyMiUzQTElMkMlMjJzcmMlMjIlM0ElMjIxLiUyMCUyMENoZWNrJTIwdGhhdCUyMHRoZSUyMGRldmljZSUyMGlzJTIwcG93ZXJlZCUyMG9uJTIwYW5kJTIwdGhhdCUyMHRoZSUyMHN3aXRjaCUyMGlzJTIwdHVybmVkJTIwb24uJTIyJTJDJTIyZHN0JTIyJTNBJTIyMS4lRTYlQTMlODAlRTYlOUYlQTUlRTglQUUlQkUlRTUlQTQlODclRTYlOTglQUYlRTUlOTAlQTYlRTklODAlOUElRTclOTQlQjUlRUYlQkMlOEMlRTUlQkMlODAlRTUlODUlQjMlRTYlOTglQUYlRTUlOTAlQTYlRTYlODklOTMlRTUlQkMlODAlRTMlODAlODIlMjIlMkMlMjJtZXRhZGF0YSUyMiUzQSUyMiUyMiUyQyUyMm1hdGNoZXMlMjIlM0FudWxsJTJDJTIybWV0YURhdGElMjIlM0ElNUIlNUQlMkMlMjJ0ZXh0JTIyJTNBJTIyMS4lMjAlMjBDaGVjayUyMHRoYXQlMjB0aGUlMjBkZXZpY2UlMjBpcyUyMHBvd2VyZWQlMjBvbiUyMGFuZCUyMHRoYXQlMjB0aGUlMjBzd2l0Y2glMjBpcyUyMHR1cm5lZCUyMG9uLiUyMiU3RCU1RCU3RCUyQyU3QiUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJjaGlsZHJlbiUyMiUzQSU1QiU3QiUyMmlkJTIyJTNBJTIyQm9ibWxiajlLeiUyMiUyQyUyMnBhcmFJZHglMjIlM0EyJTJDJTIyc3JjJTIyJTNBJTIyMi4lMjAlMjBDaGVjayUyMGlmJTIwQmx1ZXRvb3RoJTIwaXMlMjBlbmFibGVkJTIwb24lMjB0aGUlMjBwaG9uZSUyMChOb3RlJTNBJTIwT24lMjBIdWF3ZWklMjBwaG9uZXMlMkMlMjBlbmFibGUlMjBsb2NhdGlvbiUyMHNlcnZpY2VzJTIwYXMlMjB3ZWxsKS4lMjIlMkMlMjJkc3QlMjIlM0ElMjIyLiVFNiVBMyU4MCVFNiU5RiVBNSVFNiU4OSU4QiVFNiU5QyVCQSVFNCVCOCU4QSVFNiU5OCVBRiVFNSU5MCVBNiVFNSU5MCVBRiVFNyU5NCVBOCVFNCVCQSU4NiVFOCU5MyU5RCVFNyU4OSU5OSVFRiVCQyU4OCVFNiVCMyVBOCVFNiU4NCU4RiVFRiVCQyU5QSVFNSU5QyVBOCVFNSU4RCU4RSVFNCVCOCVCQSVFNiU4OSU4QiVFNiU5QyVCQSVFNCVCOCU4QSVFRiVCQyU4QyVFNCVCOSU5RiVFOCVBNiU4MSVFNSU5MCVBRiVFNyU5NCVBOCVFNSVBRSU5QSVFNCVCRCU4RCVFNiU5QyU4RCVFNSU4QSVBMSVFRiVCQyU4OSVFMyU4MCU4MiUyMiUyQyUyMm1ldGFkYXRhJTIyJTNBJTIyJTIyJTJDJTIybWF0Y2hlcyUyMiUzQW51bGwlMkMlMjJtZXRhRGF0YSUyMiUzQSU1QiU1RCUyQyUyMnRleHQlMjIlM0ElMjIyLiUyMCUyMENoZWNrJTIwaWYlMjBCbHVldG9vdGglMjBpcyUyMGVuYWJsZWQlMjBvbiUyMHRoZSUyMHBob25lJTIwKE5vdGUlM0ElMjBPbiUyMEh1YXdlaSUyMHBob25lcyUyQyUyMGVuYWJsZSUyMGxvY2F0aW9uJTIwc2VydmljZXMlMjBhcyUyMHdlbGwpLiUyMiU3RCU1RCU3RCUyQyU3QiUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJjaGlsZHJlbiUyMiUzQSU1QiU3QiUyMmlkJTIyJTNBJTIyVjBRTWdRWFcxeiUyMiUyQyUyMnBhcmFJZHglMjIlM0EzJTJDJTIyc3JjJTIyJTNBJTIyMy4lMjAlMjBFbnN1cmUlMjB0aGUlMjBwaG9uZSUyMGlzJTIwd2l0aGluJTIwNSUyMG1ldGVycyUyMG9mJTIwdGhlJTIwZGV2aWNlLiUyMiUyQyUyMmRzdCUyMiUzQSUyMjMuJUU3JUExJUFFJUU0JUJGJTlEJUU2JTg5JThCJUU2JTlDJUJBJUU4JUI3JTlEJUU3JUE2JUJCJUU4JUFFJUJFJUU1JUE0JTg3NSVFNyVCMSVCMyVFNCVCQiVBNSVFNSU4NiU4NSVFMyU4MCU4MiUyMiUyQyUyMm1ldGFkYXRhJTIyJTNBJTIyJTIyJTJDJTIybWF0Y2hlcyUyMiUzQW51bGwlMkMlMjJtZXRhRGF0YSUyMiUzQSU1QiU1RCUyQyUyMnRleHQlMjIlM0ElMjIzLiUyMCUyMEVuc3VyZSUyMHRoZSUyMHBob25lJTIwaXMlMjB3aXRoaW4lMjA1JTIwbWV0ZXJzJTIwb2YlMjB0aGUlMjBkZXZpY2UuJTIyJTdEJTVEJTdEJTJDJTdCJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmNoaWxkcmVuJTIyJTNBJTVCJTdCJTIyaWQlMjIlM0ElMjJlSnEyeXFtMDRCJTIyJTJDJTIycGFyYUlkeCUyMiUzQTQlMkMlMjJzcmMlMjIlM0ElMjI0LiUyMCUyMEVuc3VyZSUyMHRoYXQlMjB0aGUlMjAnTmVhcmJ5JTIwRGV2aWNlcyclMjBwZXJtaXNzaW9uJTIwaXMlMjBlbmFibGVkJTIwZm9yJTIwdGhlJTIwYXBwLiUyMiUyQyUyMmRzdCUyMiUzQSUyMjQuJUU3JUExJUFFJUU0JUJGJTlEJUU0JUI4JUJBJUU1JUJBJTk0JUU3JTk0JUE4JUU3JUE4JThCJUU1JUJBJThGJUU1JTkwJUFGJUU3JTk0JUE4JUU0JUJBJTg2JUUyJTgwJTlDJUU5JTk5JTg0JUU4JUJGJTkxJUU4JUFFJUJFJUU1JUE0JTg3JUUyJTgwJTlEJUU2JTlEJTgzJUU5JTk5JTkwJUUzJTgwJTgyJTIyJTJDJTIybWV0YWRhdGElMjIlM0ElMjIlMjIlMkMlMjJtYXRjaGVzJTIyJTNBbnVsbCUyQyUyMm1ldGFEYXRhJTIyJTNBJTVCJTVEJTJDJTIydGV4dCUyMiUzQSUyMjQuJTIwJTIwRW5zdXJlJTIwdGhhdCUyMHRoZSUyMCdOZWFyYnklMjBEZXZpY2VzJyUyMHBlcm1pc3Npb24lMjBpcyUyMGVuYWJsZWQlMjBmb3IlMjB0aGUlMjBhcHAuJTIyJTdEJTJDJTdCJTIyaWQlMjIlM0ElMjJCWGQ4a2QwNk1CJTIyJTJDJTIycGFyYUlkeCUyMiUzQTQlMkMlMjJzcmMlMjIlM0ElMjIlMjAlMkYlMjBFbnN1cmUlMjB0aGUlMjBhcHAlMjBoYXMlMjB0aGUlMjAnTmVhcmJ5JTIwRGV2aWNlcyclMjBwZXJtaXNzaW9uJTIwZW5hYmxlZC4lMjIlMkMlMjJkc3QlMjIlM0ElMjIlMkYlRTclQTElQUUlRTQlQkYlOUQlRTUlQkElOTQlRTclOTQlQTglRTclQTglOEIlRTUlQkElOEYlRTUlOTAlQUYlRTclOTQlQTglRTQlQkElODYlRTIlODAlOUMlRTklOTklODQlRTglQkYlOTElRTglQUUlQkUlRTUlQTQlODclRTIlODAlOUQlRTYlOUQlODMlRTklOTklOTAlRTMlODAlODIlMjIlMkMlMjJtZXRhZGF0YSUyMiUzQSUyMiUyMiUyQyUyMm1hdGNoZXMlMjIlM0FudWxsJTJDJTIybWV0YURhdGElMjIlM0ElNUIlNUQlMkMlMjJ0ZXh0JTIyJTNBJTIyJTIwJTJGJTIwRW5zdXJlJTIwdGhlJTIwYXBwJTIwaGFzJTIwdGhlJTIwJ05lYXJieSUyMERldmljZXMnJTIwcGVybWlzc2lvbiUyMGVuYWJsZWQuJTIyJTdEJTVEJTdEJTVE\"><span data-slate-node=\"text\"><span class=\"null hover-sent\" data-slate-leaf=\"true\" data-sent-id=\"eJq2yqm04B\">Ensure that the &#8216;Nearby Devices&#8217; permission is enabled for the app.<\/span><\/span><span data-slate-node=\"text\"><span class=\"null\" data-slate-leaf=\"true\" data-sent-id=\"BXd8kd06MB\">\u00a0<\/span><\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"The app cannot scan my XLightShow product \\uff1f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ol><li data-slate-node=\\\"element\\\"><span data-slate-node=\\\"text\\\"><span class=\\\"null\\\" data-slate-leaf=\\\"true\\\" data-sent-id=\\\"eEQYyQj0De\\\">Check that the device is powered on and that the switch is turned on.<\\\/span><\\\/span><\\\/li><li data-slate-node=\\\"element\\\"><span data-slate-node=\\\"text\\\"><span class=\\\"null\\\" data-slate-leaf=\\\"true\\\" data-sent-id=\\\"Bobmlbj9Kz\\\">Check if Bluetooth is enabled on the phone (Note: On Huawei phones, enable location services as well).<\\\/span><\\\/span><\\\/li><li data-slate-node=\\\"element\\\"><span data-slate-node=\\\"text\\\"><span class=\\\"null\\\" data-slate-leaf=\\\"true\\\" data-sent-id=\\\"V0QMgQXW1z\\\">Ensure the phone is within 5 meters of the device.<\\\/span><\\\/span><\\\/li><li data-slate-node=\\\"element\\\" data-slate-fragment=\\\"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\\\"><span data-slate-node=\\\"text\\\"><span class=\\\"null hover-sent\\\" data-slate-leaf=\\\"true\\\" data-sent-id=\\\"eJq2yqm04B\\\">Ensure that the &#8216;Nearby Devices&#8217; permission is enabled for the app.<\\\/span><\\\/span><span data-slate-node=\\\"text\\\"><span class=\\\"null\\\" data-slate-leaf=\\\"true\\\" data-sent-id=\\\"BXd8kd06MB\\\">\\u00a0<\\\/span><\\\/span><\\\/li><\\\/ol>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a625bda elementor-widget elementor-widget-accordion\" data-id=\"a625bda\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1741\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1741\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"et-icon et-down-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"et-icon et-up-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Failed to connect to my XLightShow product \uff1f<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1741\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1741\"><ol><li><p class=\"ds-markdown-paragraph\">Verify that the device is powered on and the switch is turned on.<\/p><\/li><li><p class=\"ds-markdown-paragraph\">Check whether the voltage meets (or: reaches) the device requirements.<\/p><\/li><li><p class=\"ds-markdown-paragraph\">Ensure the phone is within 5 meters of the device.<\/p><\/li><li><p class=\"ds-markdown-paragraph\">Confirm that the correct device ID was entered.<\/p><\/li><li><p class=\"ds-markdown-paragraph\">Ensure no other phone is connected to the same device.<\/p><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Failed to connect to my XLightShow product \\uff1f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ol><li><p class=\\\"ds-markdown-paragraph\\\">Verify that the device is powered on and the switch is turned on.<\\\/p><\\\/li><li><p class=\\\"ds-markdown-paragraph\\\">Check whether the voltage meets (or: reaches) the device requirements.<\\\/p><\\\/li><li><p class=\\\"ds-markdown-paragraph\\\">Ensure the phone is within 5 meters of the device.<\\\/p><\\\/li><li><p class=\\\"ds-markdown-paragraph\\\">Confirm that the correct device ID was entered.<\\\/p><\\\/li><li><p class=\\\"ds-markdown-paragraph\\\">Ensure no other phone is connected to the same device.<\\\/p><\\\/li><\\\/ol>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2343","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.x-lightshow.com\/index.php\/wp-json\/wp\/v2\/pages\/2343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.x-lightshow.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.x-lightshow.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.x-lightshow.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.x-lightshow.com\/index.php\/wp-json\/wp\/v2\/comments?post=2343"}],"version-history":[{"count":14,"href":"https:\/\/www.x-lightshow.com\/index.php\/wp-json\/wp\/v2\/pages\/2343\/revisions"}],"predecessor-version":[{"id":2955,"href":"https:\/\/www.x-lightshow.com\/index.php\/wp-json\/wp\/v2\/pages\/2343\/revisions\/2955"}],"wp:attachment":[{"href":"https:\/\/www.x-lightshow.com\/index.php\/wp-json\/wp\/v2\/media?parent=2343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}