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  • Home
  • Featured Products
    • Smart Headlights
      • Smart Wrangler JL Headlights
    • Smart DRLs
      • Smart Maverick X3 DRL
      • Smart Maverick R DRL
      • Smart RZR XP 1000 14-18 DRL
      • Smart RZR XP 1000 19-23 DRL
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      • Smart Tesla Dash Cover Light
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FAQ’s

Where can I find the verification code needed to connect my XLightShow product to the app ?

The verification code is essential for connecting your XLightShow product with our app to ensure a secure setup. You can find the verification code in several places:

  1. Product Label: Check the back of your XLightShow product. The verification code is typically printed on a label attached to the product.
  2. Installation Manual: Refer to the product installation manual that came with your XLightShow product. The verification code should be listed within the manual’s pages.
  3. Installation Video: Watch the installation video available on our website or included in the product packaging. The video will guide you through the setup process and show where the verification code can be found.
  4. Customer Service: If you cannot locate the verification code using the methods above, please contact our customer service team. They are available to provide direct assistance and can give you the verification code after verifying your product details.
The app cannot scan my XLightShow product ?
  1. Check that the device is powered on and that the switch is turned on.
  2. Check if Bluetooth is enabled on the phone (Note: On Huawei phones, enable location services as well).
  3. Ensure the phone is within 5 meters of the device.
  4. Ensure that the ‘Nearby Devices’ permission is enabled for the app. 
Failed to connect to my XLightShow product ?
  1. Verify that the device is powered on and the switch is turned on.

  2. Check whether the voltage meets (or: reaches) the device requirements.

  3. Ensure the phone is within 5 meters of the device.

  4. Confirm that the correct device ID was entered.

  5. Ensure no other phone is connected to the same device.

  • Address: RM 1201, 12/F TAI SANG BANK BLDG 130-132 DES VOEUX RD CENTRAL, HONG KONG
  • Tech-Support: xlightshow_TP@outlook.com
  • Services: xlightshow_services@outlook.com
  • Cooperation: xlightshow_sale@outlook.com

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